Contact Us

    We'd love to hear from you

    Have a question, comment, or suggestion? Please send us a message!

    EMAIL

    You can send us an email at support@allseated.com

    24/7 CUSTOMER SERVICE

    Rated #1 for customer service in the industry, AllSeated values every one of our clients. You’re never left alone in your planning.

    LIVE CHAT

    No question is the wrong question. Our educated, helpful, and responsible team is available 24/7. Event professionals work around the clock, so we do too.

    SUPPORT CENTER

    We respond immediately, with helpful answers and friendly advice. Questions are escalated quickly if high-level assistance is needed. Our founders, CEO, and management will get involved at any time to help.

    BOOK A DEMO

    Transparency is a core value and very important to us. Book a demo with our helpful sales team at any time to review pricing and product information or to answer any questions you may have.

    It depends on the number of events you do each year. The free plan is limited to 10 events per year. If you have more than that, you will need to subscribe to a paid plan.
    Each event is counted upon its creation.
    Of course, you can reach us via 24/7 live chat or email support@allseated.com.
    Yes, AllSeated doesn’t charge per user. Subscriptions go by events created per year.
    Yes, AllSeated is a collaborative tool. You can invite all participants into the event and manage the permissions to control what they can edit or see in view only mode.
    Please email sales@allseated.com and someone will contact you as soon as possible. You can also visit our AllSeated Vision page to learn more about our virtual reality technology.
    Yes, there is a charge. It’s a one time fee of $24.99 with a turnaround of 72 hours. If you need the floorplan uploaded within 24 hours, the price is $49.99. Please email floorplans@allseated.com for more information or if you have questions.
    You have many options! You can utilize our 24/7 live chat, email support@allseated.com to request a demo, sign up for a webinar class, view a tutorial, or visit our support section .

    Still have questions? Click here to go to the support page.

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